NDIS – The National Disability Insurance Scheme

Understanding the NDIS

What is the NDIS?

The NDIS is the National Disability Insurance Scheme. It changes forever the way support is provided to Australians with a disability.
With the NDIS, you’re able to create your own plan of support and services, based on your situation today and what you would like to achieve tomorrow.
It means you’ll have more control over the things that you want to do. You’re now able to identify the support you need and choose for yourself who you’d like to provide it for you.
The NDIS is administered by a government body known as the National Disability Insurance Agency (NDIA).

Why is the NDIS better for me?
The NDIS is focused on you and your needs. It is designed to allow you to think about the life you’d like to lead, then have a say in the kind of support you want in order to live that life.
In short, the NDIS is here to support you to achieve your goals.
More than ever before, the NDIS puts you in control of your own life, allowing you to create your own plan of support and services.

What if I’m already receiving services?
You can continue to access services while you’re joining the NDIS. It may well be that you’re eligible for more support under the NDIS.
A representative of the NDIA will contact you to discuss your switch to the NDIS and your ongoing support needs through the transition.

What if I’m not currently accessing a disability service?
You can still join the NDIS if you’re not currently accessing a disability service.
If you are not currently accessing a disability service, you will need to complete and submit an Access Request form to the NDIA. Vision Australia can assist with this.

How to access the NDIS

Criteria for eligibility

To access the NDIS a person must:

• Have a permanent disability that significantly affects their ability to take part in everyday activities
• Be aged under 65 when they first enter the NDIS
• Be an Australian citizen or hold a permanent visa or a Protected Special Category visa
• Live in an area where the NDIS is available.

The NDIS process

Step 1: NDIS contact, eligibility and access
Find out about your eligibility and whether or not your area is currently included in the NDIS at NDIS website link
Step 2: Getting plan ready
Think about what you really need and want to achieve ahead of your planning session. Physio Interactive can help work through this to articulate all of the supports you need. Talk to one of our Support Coordinators to assist with this.
Step 3: Your NDIS planning session
Develop a plan that is going to suit your situation. You can take a support person to the planning session to assist you through the process. Once you have been approved as an NDIS participant, you are now ready to engage your service providers.
Step 4: Selecting your provider
Physio Interactive is a registered NDIS provider and a provider of services to people with a disability. We service all people above the ages of 6.

Physio Interactive

Our Model

Our model at Physio Interactive is a holistic disability management model to assist NDIS participants with their goals through clinical services such as: Physiotherapy, Exercise Physiology, Occupational Therapy, Psychology & Counselling, Podiatry; and disability support services such as effective Support Co-ordination and Plan-Management.

Our staff is warm, and welcoming and is especially focused on communication, care and understanding in the pursuit of your goals. The staff at Physio Interactive is multi-lingual speaking a combination of English, Arabic, Cantonese, Mandarin, Vietnamese, Greek, Turkish, and Dari.We can tailor our communication methods to a mode that suits you. We utilise interpreters, Auslan, and can provide articles to you in multiple languages, easy-english formats, as well as in audio and visual forms, as required.

The National Disability Insurance Scheme (NDIS) was developed to provide long-term care, and our health care professionals share the same goal. As part of our commitment and responsibility to NDIS participants and their families, we have a dedicated Mobile & Community Physiotherapy & Allied Healthcare team to assist any NDIS participant. We provide home and in clinic visits. Whatever is the most comfortable or suitable for you, your family and support network, we will happily oblige to meet their needs.

There are no additional costs to you directly in order to access any of our supports, provided that they have been covered under your NDIS support plan. Our charges match the recommended prices provided by the NDIS and our processes are clear and transparent to ensure you are informed where your funds are going.

Eligibility to engage us through NDIS

• You must be registered with the NDIS and have an NDIS registration number.
• There should be an NDIS plan in place from the NDIS.
• Above the age of 6. Any participant below the age of 18 will need a legal guardian to sign a service agreement.

Our Services


From a therapeutic standpoint, our Physiotherapists currently treat a wide variety of conditions, including: Myotic Dystrophy, Autism, Cerebral Palsy, Motor Neuron Disease, Chromosomal Disorders, Spinal Disorders Genetic Conditions, Paraplegia and Quadriplegia, etc. We treat all clients in a place most convenient to them, whether it is in the comfort of their own home, in one of our clinics, or other more convenient setting.


Our Podiatrists are experts in foot, ankle and lower limb health. They can help to prevent, diagnose and treat a wide range of conditions including: ingrown toenails, heel and arch pain, skin problems, balance issues, and sprains. They can also treat foot problems that arise from underlying medical conditions such as diabetes and arthritis. Our podiatrists’ recommendations might include specific exercises, the use of custom-made inserts for your shoes, or medications to treat skin conditions.

How to get in touch

Phone: 1300749946
Email: info@physiointeractive.com.au
Website: www.physiointeractive.com.au

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